Shipping & Delivery

Where we ship

Kip & Boo ships from Perth, Western Australia, and proudly posts internationally to the US, the UK, Singapore, Germany, Hong Kong, Canada, and New Zealand. For other destinations, kindly send us an email to explore shipping options

 

Shipping costs

Within Australia, shipping costs $9.95 (standard post) or $14.95 (express post) for orders under $99. We’ll send orders over $99 via express post, free of charge.

For all international orders, we charge a flat rate of $20.

 

Delivery times

We aim to pick, pack and post all orders within 3 business days.

We send orders via Australia Post. Within Australia, their advice is to allow 10 days for standard post and 5 days for express post to arrive.

For international orders, allow 25 business days for your items to arrive.

 

Signature on delivery

We request a signature on delivery by default, but you can change this with Australia Post after you have placed your order. Of course, if you give Australia Post authority to leave it somewhere safe, we take no responsibility for theft or damage that might occur. We recommend getting your order delivered to work or a friend’s place if you’re not sure if you’ll be home to sign.

 

Undeliverable items

If there’s a problem with the address you provide, Australia post may not be able to deliver it – so make sure to provide as many details as you can if you know it’s a tricky address.

If there’s not enough information to deliver your item, Australia post will return it to us. If you’d like us to resend them, we charge $9.95 for standard post, or $14.95 for express post.

 

Get in touch with us if you’d like to discuss delivery for international orders.